Grocery Shopping
Waitrose plans to revamp the way in which prospects perform their buying both in-store and online. The survey results suggest that changes in online activities are more likely to outlast the COVID-19 pandemic. Lauren Freedman, shopper insights analyst at Digital Commerce 360, delves into the details on in-store and curbside pickup given the rising curiosity amongst shoppers and retailers alike.
It will also permit for other functionality including season ticket holder discounts, which were previously unavailable online.
We spoke with leaders within the industry in regards to the modifications this yr they usually had so much to share.
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